Workstation Troubleshooting & FAQ

WORKSTATION HELP

Q: What if the Workstation does not move?

A: There are several possibilities for this problem;
No power supply – Plug in the Power Cord or check the connection to the Control Boxes
No connection or a loose connection to the Drive – Verify the plug connections of the Motor Cable to the Control Box
No connection or a loose connection to the Hand Switch – Verify the plug connections of the Motor Cable to the Control Boxes
Maximum lifting capacity is exceeded – Reduce the weight or load on the Workstation
Maximum time limit is exceeded – Control is activated automatically after approximately nine (9) minutes
Defective Drive – Contact Customer Service or call (269) 484-5112
Defective Control Box – Contact Customer Service or call (269) 484-5112
Handset is defective – Replace the Handset

Q: What if the Workstation moves down at a slow rate?

A: Control Box expects new reset – Reset Control Box (see page 21)

Q: What if during operation Workstation moves at a slow rate?

A: Maximum lifting capacity is exceeded – Reduce weight

Q: What if the Workstation moves on one side only briefly and then stops?

A: No connection or a loose connection to the Drive – Verity the plug connections of the Motor Cable to the Control and reset the Control Box
Defective Drive – Contact Customer Service