Workstation Help

TROUBLESHOOTING AND FAQ

Q: What if the Workstation does not move?

A: There are several possibilities for this problem;

No power supply 

Plug in the Power Cord or check the connection to the Control Boxes 

No connection or a loose connection to the Drive 

Verify the plug connections of the Motor Cable to the Control Box 

No connection or a loose connection to the Hand Switch 

Verify the plug connections of the Motor Cable to the Control Boxes 

Maximum lifting capacity is exceeded 

Reduce the weight or load on the Workstation 

Maximum time limit is exceeded 

Control is activated automatically after approximately nine (9) minutes 

Defective Drive 

Contact Customer Service or call (269) 484-5112

Defective Control Box 

Contact Customer Service  or call (269) 484-5112

Handset is defective 

Replace the Handset 

Q: What if the Workstation moves down at a slow rate?

A:

Control Box expects new reset 

Reset Control Box (see page 21) 

Q: What if during operation Workstation moves at a slow rate?

A:

Maximum lifting capacity is exceeded 

Reduce weight 

Q: What if the Workstation moves on one side only briefly and then stops?

A:

No connection or a loose connection to the Drive 

Verity the plug connections of the Motor Cable to the Control and reset the Control Box 

Defective Drive 

Contact Customer Service