TROUBLESHOOTING AND FAQ
A: To change your eLock access code:
Open Lock using Access Code 2244
Enter #11335577
Enter 02
Enter New Access Code (New Access Code is 4 digits)
NOTE: Make sure to document your new eLock access and/or master codes in a secure location.
A: To change your eLock Master Code:
Open Lock using Master Code 11335577
Enter #11335577
Enter 01
Enter NEW Master Code (New Master Code is 8 digits)
Enter NEW Master Code AGAIN
NOTE: Make sure to document your new eLock access and/or master codes in a secure location.
A: For additional keys for your Medical Storage Cart, contact Customer Support at (800) 665-3760 or at [email protected].
You will not need any help from IT. The locks work off of RFID communication from the programmed badge(s) to the lock. There is a prox antenna inside of each lock that sends/receives the signal from the card or keypad.
No software is required for our Prox Lock option.
No. Prox Locks are very simple to program. Go to https://www.logiquip.com/product-help-videos/#mschelpvideos for instructional videos.